Tradegate AG is a securities trading bank based in Berlin providing integrated financial services for the securities business. The key area of the company’s activities is stock exchange trading where it supports trading for ca. 10,000 national and international securities, in particular on the Tradegate Exchange and the exchanges in Berlin and Frankfurt.
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
Please find further information about incident handling in the Emergency Playbook published on the Xetra webpage under Technology --> T7 trading architecture --> Emergency procedures. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.